As digital technology continues to expand across Bangladesh, healthcare services are increasingly moving online. Instead of spending hours waiting at hospitals or doctors’ chambers, patients can now consult specialist physicians from the comfort of their homes through video calls. Among the country’s emerging digital healthcare platforms, Shusto is positioning itself as a modern telemedicine solution.

Through the Shusto mobile app and website, users can book online video consultations with specialist doctors from various medical disciplines across Bangladesh. Patients can select physicians based on their specialties, schedule appointments at convenient times, receive consultations remotely, and obtain digital prescriptions. The platform is particularly beneficial for people living in remote areas, where access to specialist healthcare is often limited.

Shusto enables users to review doctors’ profiles, areas of expertise, and available schedules before booking appointments. Following consultations, prescriptions and other medical documents are securely stored in digital format, allowing patients and healthcare providers to access previous records easily during future consultations and follow-up care.

According to the company, patients’ personal health information, medical records, and video consultation data are protected using modern security measures designed to ensure privacy and confidentiality.

Public health experts say telemedicine has become an effective healthcare solution, particularly for elderly patients, people with chronic illnesses, busy professionals, and residents of underserved or rural communities. In addition to reducing travel time and healthcare costs, digital consultations can significantly improve access to medical services.

However, experts also caution that online consultations should not replace in-person medical care for emergency or complex conditions. They emphasize that telemedicine is most effective for initial consultations, routine follow-ups, and general healthcare services.

Shusto said it plans to expand its range of digital healthcare services in the future to make quality medical care more accessible to people across the country. The platform aims to deliver technology-driven, patient-centered, and reliable healthcare solutions.

The company is chaired by Dr. Abdus Sattar, while Sania Akter serves as Managing Director. Dr. Shakie Khondkar is the Medical Director for Bangladesh operations, and Dr. Alal, a U.S.-based physician, serves as the International Medical Director. Siam Bin Helal is the company’s Chief Executive Officer and lead developer.

With a vision of leveraging technology to build a modern, accessible, and patient-centric healthcare system, Shusto aims to contribute to Bangladesh’s ongoing digital transformation in the health sector. Stakeholders believe the platform has the potential to make healthcare services more efficient, accessible, and user-friendly for patients nationwide.